Frequently Asked Questions

  • No referral needed! Simply reach out to me to get started.

  • Medicare doesn’t cover services provided by counsellors. My pricing has been set with this in mind.

  • Both individual and couples sessions are 50 minutes long.

    I also offer longer couples therapy appointments for 90 minutes.

  • This will depend on your treatment goals and what you would like to get out of therapy. We will discuss this in our initial appointment and work out a plan to get where you would like to be.

    For some, counselling is a short term endeavour whereas for other, counselling is a journey which can span across months or years.

  • I have limited after hours appointments from 5-6pm.

  • Simply reach out to me via email at info@illuminatetherapy.com.au with a reason for your cancellation and whether you would like to reschedule.

    Please have a read over the cancellation policy.

  • The first session is all about getting to know you and gathering important information to understand what’s going on. It might feel like a lot of talking and not much “doing,” but this foundation helps me tailor the support that’s right for you. From there, we figure out a plan and a path to move towards.

  • I accept NDIS referrals that are plan managed or self-managed.

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